Customized Installation and Configuration Services
Whether you prefer a DIY approach or our hands-on, white-glove service, our aim is to take the burden off your team by providing expert guidance every step of the way.
Our end-to-end platform is designed for easy implementation — no need for complex construction to add power, drop ethernet lines, drill holes, or make other costly and time-consuming facilities changes. With the ability to set up sensors in under 60 seconds, redundant low-energy wireless and Wi-Fi connectivity, and short time lines by eliminating the need for wired connections, we ensure that your operations are up and running smoothly with minimal disruption.
Comprehensive On-Site Services
Our on-site implementation services are centered around providing an effortless setup experience. With the help of our Activation Team and Field Engineering Team, we ensure optimal equipment integration and an exceptional customer experience through:
Remote Installation Support
For clients who receive our remote implementation, our Activation Team provides:
Professional Implementation Services
Professional implementation services for labs and manufacturing operations go beyond standard installation procedures. Through our international network of service providers, we can oversee complex custom installation services so that you can be assured that your physical environment is fully compatible with your Elemental Machines’ IoT platform capabilities. From comprehensive pre- and postplanning, we cover all aspects from network requirements and device setup, all the way through to a postinstallation formalized report that summarizes all activities and configurations. We pride ourselves on ensuring a smooth transition and sustained support for your upgraded, future-proof ecosystem.
Regulatory Compliance Made Easy
In regulated environments that require Installation Qualification (IQ) and Operational Qualification (OQ), our IoT implementation services are particularly robust. We offer review and planning services with your Quality team, along with the execution of regulatory documentation to meet all applicable standards. This ensures that your system is compliant with industry best practices from the moment it’s installed.
Additionally, we offer expert guidance on third-party integrations, ensuring that all connections comply with warranty conditions. We also provide support on the acquisition of necessary third-party integration boards to facilitate these connections without compromising system integrity.
