Dedicated Assistance for Continuous Operation

We understand that prompt and effective support for your Elemental Machines connectivity solutions is crucial to maintaining the seamless operation of your lab or manufacturing ecosystem. Our dedicated support team is here to assist you with any queries or issues you might encounter. 

How We Can Help

To get the assistance you need, please reach out to the customer support team through our help desk.

If you do not have a current customer account, please email help@elementalmachines.com, and we will route your question appropriately.

Quick Access to Resources

In addition to direct support, we encourage you to explore our comprehensive and sortable resource library, as well as our QA/QC documentation page.

Don’t See What You Need?

Providing responsive, timely, and detailed support for your Elemental Machines connectivity solutions is our priority. If you need help outside of what’s available online, don’t hesitate to reach out.

We’re here for you every step of the way.